Earn Their Trust Every Time: Breakthrough Communicators' Tip # 10
Breakthrough Communicators have needs too. We have our own dreams and desires and we need a healthy community to help us achieve those goals.
And there is an invaluable trust-building step in effective communication which ensures a stable bridge between the needs of our other and the needs of ourselves.
Show acceptance.
We have to show acceptance for who our other is right now, in the present.
Resist diving into everything they're doing wrong in their lives, businesses, careers, etc. All the ways they're limiting their own potential and success.
It sounds obvious.
But I see it happen all the time.
Keep the Decision-Maker Talking: Breakthrough Communicator Tip #8
When we ask open-ended questions, we create room for our other to share about their needs, desires, and feelings--one of our absolute favorite things to do.
It is an essential technique for building trust and rapport, information-gathering, and deepening our personal and professional relationships.
But it can easily be undone with one crippling mistake.
We see it time and time again.
And I'm willing to bet every single one of us has--myself included--committed this detrimental error.
Do...
Not...
Hold Anyone's Attention: Breakthrough Communicators' Tip #6
Breakthrough Communicators build instant rapport with real decision makers, or the child in charge, by focusing intention and expectation through direct eye contact. And to master these skills, they practice every day.
But how do Breakthrough Communicators grab and hold the attention of these decision-makers?
There is no faster, and more positive way to immediately secure the attention of another than to…
What's Your Process/Trust Your Process: Part 2, Trust Your Process!
I was going to get a “D” on my final exam.
I was embarrassed, near tears, and in my defeat discovered something remarkable.
The freedom of letting go.
Every student was given a second chance. Three more arrows. I knew I couldn't do worse than seven, so I gave up overthinking and just trusted my muscle memory.
What's Your Process/Trust Your Process: Part 1, What's Your Process?
Growing up, I loved everything about baseball. I love the game, I love the stats, I love the rhythm and pacing. It's beautiful.
Also, as a tall, lanky kid I was appropriately built to be a pitcher.
And I remember, when I was young, throwing the baseball to my dad in our front driveway.
"Don't aim," he would yell. Which didn't make any sense to me. How do I throw accurately if I don't aim?
What I realized as I grew and matured as a pitcher and player is skills like accuracy and velocity don't come from willing or forcing a baseball to do what you want it to do. They come from process. Mechanics, release point, and muscle memory guarantees the ability to successfully throw a baseball where you want it to go time and time again.